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Frequently
Asked Questions

We are always happy to answer any questions and assist you in every way we can.

GENERAL QUESTIONS

Check- In time is 14:00 Hrs and Checkout time is 12:00 noon.

Early check-in is subject to available and additional charges may apply.

Late check-out is subject to availability and additional charges may apply

Only registered guests are allowed in the guestrooms.

Special requests are subject to availability, cannot be guaranteed, and extra fees may apply

 
 

Extra-person charges may apply and vary depending on maximum room occupancy

 
 

Pets are not allowed in hotel

A maximum of 2 adults and 1 child are allowed in a room or a suite.

A maximum of 3 adults and 1 child are allowed in the one bedroom suite.

For bigger families, find out more about interconnecting rooms from the front desk or guest relations.

Children are welcome, Kids stay free up to 12 years using existing bedding as per room maximum occupancy

 
 

Please select the appropriate package while making a booking. Options with and without breakfast are available.

 
 

Golden Sands Hotel Creek is located at Baniyas Road, Creek, Dubai.

P.O.Box 33398

Email: [email protected]

Phone: +971 4 212 7000

You can reach the location by following this Google Map link

https://goo.gl/maps/FXWHBsUfB91R1T849

BOOKING & CHECK-IN POLICIES

Please note that it is mandatory that all guests are physically present.

Original (valid) Passport or Emirates ID is mendatory on check-in.

Minimum check-in age – 18.

Non- Guaranteed bookings are subject to release without notice one day prior to arrival.

Special requests are subject to availability, cannot be guaranteed, and extra fees may apply

 
 

The website screen will display a confirmation message for your booking. Further, we will send you a booking confirmation email on the registered email address.

 

Please email us at [email protected] with the following detail:

Complete Name (under which the booking was done)

Email Address used for the booking

Phone/Mobile number used for the booking

Check in date/time

PAYMENTS, CANCELLATIONS & REFUNDS

Available methods of payment are Visa, MasterCard, American Express, Diners Club, JCB International, debit cards and cash.

No-Show & Late Cancellation are subject to one-night room charge on guaranteed credit card.